Experienceology

If you’re a regular reader, you know that we just said goodbye to our amazing Golden retriever, Buddy Girl. While the post that follows is sad (and might be disturbing, depending on how you feel about cremation), I wanted to share it as it relates to thinking through a tough customer experience: memorial gifts. I especially wanted to give a huge thank you to Friends Forever Cremation. If you live in the San Diego area, I cannot recommend them highly enough. Get out your hankies… Experience design for memorial gifts

{ 3 comments }